Operational experience intelligence

Operational experience intelligence for multi-site teams

Resonel pairs trusted survey capture with KPI dashboards, AI-guided insights, and governance controls so health, education, and franchise leaders can act with confidence.

One-time-code access Encrypted survey links AI + human insights

Book a demo See sample dashboard

Trusted rollouts

Placeholder logos — swap in your health, government, and enterprise partners.

Health System Logo

Education Dept

Franchise Group

Research Network

State Agency

Proof points

Purpose-built for rigorous programs

15 min

Launch a multilingual survey with branching logic.

3 levels

Drill down from national dashboard to site and cohort.

100%

Open-text comments moderated automatically with manual review queues.

Product tour

Capture signal, see impact, act quickly

Every layer is white-label ready with your domain, colours, and governance defaults.

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Survey studio

Templates, question libraries, KPI weighting, level-specific custom questions, and translation workflows.

encrypted

Secure capture

Tokenized links, wave gating, session heartbeats, fraud controls, and one-time-code access.

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Results portal

KPI cards for % positive, NPS, and score with comparators, CI toggles, and per-question breakdowns.

insights

Guided insights

AI + analyst workflows with approval states, markdown rendering, and regenerated summaries per wave.

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Collaboration

Role-based access, organisation switching, invitations, feature flags, and survey×level permissions roadmap.

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White-label ops

Theme hooks, navigation management, custom landing experiences, and brand-safe email templates.

Platform pillars

Designed for leaders, analysts, and front-line teams

Collect reliable signal

Configurable survey flows

Branching logic, multi-language runtime, and kiosk-friendly layouts.
Device fingerprinting, minimum-second guards, and geo checks ready for activation.
Bulk token generation packs keep high-volume outreach on brand.

See every level

Multi-level KPI intelligence

Comparator lines, CI toggles, and wave badges highlight change over time.
Per-question tiles expose underlying drivers with min-N protection.
CSV/PDF exports reserved for Platinum customers (buttons ready for activation).

Guided insights

Reusable narratives

Insight generator registry with AI/manual authoring options.
Approval workflow and superseded states keep governance tight.
Embed summaries anywhere in the portal via shared partials.

Collaborate & govern

Enterprise control plane

Feature-flag catalogue per pricing tier with override tooling.
Role-based permissions scoped down to level and upcoming survey combinations.
Audit-ready member invitation and session management.

Global & safe

Internationalisation & moderation

Translation coverage mailers plus AI adapters (OpenAI, DeepL, AWS, Google).
Comment moderation pipelines with redaction tokens, manual queues, and audit logs.
Encrypted tokens, CSRF protections, and minimum denominator enforcement.

Security & trust

Enterprise-grade controls from day one

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Data privacy

Role-based access, audit logging, and configurable data retention per organisation.

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Encryption & SSO

AES-256-GCM tokenization, TLS everywhere, and roadmap-ready SSO/SAML options.

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Governance

Minimum-N suppression in analytics, fraud detection hooks, and moderated comment workflows.

Pricing

Transparent tiers + usage-based billing

Billing is anchored to the monthly peak count of active locations/levels submitting cases. Adjust the slider to estimate your plan while we tailor commercial terms.

Active locations per month

120

Estimated at $XX/location. Swap in your real rates.

Base

$X,XXX/mo

Ideal for pilot teams getting started.

Secure survey studio + branding hooks
Level-based dashboards & insights preview
Email support & onboarding kit

Talk to sales

Growth

$X,XXX/mo

For multi-region programs that need richer analytics.

Everything in Base
Role-based invites, comparators, CI toggles
Insights workflow + navigation management

Specialised capabilities for advanced teams

Equity Lens

Compare cohorts, track gaps, and highlight equity badge deltas. Placeholder copy.

Advanced fraud detection

Activate FraudDetector policies, geo alerts, and device clustering with expert tuning.

High-volume link packs

Batch-generate up to 10,000 encrypted links per drop for outreach or kiosk installs.

SSO / SAML

Enterprise-grade identity with provisioning support and security review.

Resources

Bring Resonel to your next steering committee

Deck placeholder

Swap in your PDF link or one-pager for procurement teams.

Download (coming soon)

Sample KPI dashboard

Embed a looping video or screenshot sequence to highlight trends and comparators.

Preview dashboard

Insights library

Curate anonymised insight cards to show exec-level storytelling.

Request access

Get started

Tell us about your program

Placeholder form — plug into HubSpot, Salesforce, or your preferred webhook.